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Connecting your printers

In Tebi, printers can be used for receipts and for Prep Station orders. There are several ways you can connect your printer:

  • Wired Ethernet cable (internet) - RECOMMENDED because they are connected directly to your router and is therefore most reliable
  • Wi-Fi - available but will go into sleep mode if the device is not used for an extended period of time, to save energy. This can result in some tickets not being printed.
  • Bluetooth - available but same as Wi-Fi
  • USB - only recommended when you only want to connect one device to your printer

Some of Tebi’s terminals also contain a printer which can be used for receipt printing.

Wired connection

  • Connect the printer to the Ethernet cable
  • In the Tebi App on your tablet, go to Settings, then Printing.
  • Go to Printer selection and choose the printer you just connected with the ethernet cable. If you see a Searching message, be patient as it may take a minute for the printer to appear.
  • After selecting the printer, press Print test receipt.

Wi-Fi and Bluetooth connections

  • Connect the (Bluetooth / Wi-Fi) printer via your tablet’s settings. Consult your printer and/or device’s manual if you’re having trouble.
  • In the Tebi App on your tablet, go to Settings, then Printing.
  • Go to Printer selection and choose the printer you previously connected. If you see a Searching message, be patient as it may take several minutes for the printer to appear.
  • After selecting the printer, press Print test receipt*.

Receipt settings

  • Click on the printer and select the printer jobs for the connected printer: receipts for sales and reports or Tickets for prep station
  • Click on the wheel icon to select the number of receipts, set the margin and the font size

Congratulations! You’re now fully set up with Tebi.