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Getting started guide

Welcome to Tebi! Now that you’ve set up your account and received your hardware, it’s time to get you started. We will guide you through every step of the process, from unboxing your hardware to doing your first sale.

Unboxing your hardware

Congratulations! Your terminal is now ready to take payments 💰!

Log in to Tebi

  • Now let’s get your point of sale set up by logging into the Tebi App on your tablet or phone
  • You can also sign in to the app on a payment terminal to create sales, take payments, add products and more
  • Sign in and fill out your account in the Tebi Back Office, the administration hub of Tebi, this is where you set up your business and get detailed reports about how your business is performing

If you have any issues signing in, please contact us at support@tebi.co.

Get ready to make your first sale

  • When you’ve signed in, you can add your first product in the Tebi App or Tebi Back Office
  • Add modifiers to customize orders and cater to customer preferences. Perhaps it’s extra bacon on a burger or oat milk in a cappuccino.
  • Now that you’ve added your first product and modifiers, let’s run through how to set up the Sale Screen, so that your staff can easily select products when processing orders.
  • With your Sale Screen set up, create a sale and see Tebi in action.

Well done! You’ve just seen how we can create sales in Tebi.

Find out more about what you can do with Tebi Sales, like:

Design and set up your Floor Plan

If you work with seating we recommended you add a Floor Plan. With a Floor Plan you can assign invoices to a table and see them on the Floor Plan where you place them.

Set up your Prep Station

  • Add a Prep Station (kitchen display system). You can choose to set up a digital prep station or configure a printer to print prep order receipts.

Set up reservations with Tebi

Set up and manage guest reservations with Tebi, fully integrated with the App.

Add user and review the App settings

  • Give your team access to the Tebi App and assign a role to control what each user can access. You can add new users through the Back Office or in the settings of the Tebi App.
  • Go through the rest of the settings to make sure the App is set up the way you want.

Payment methods

  • If most of your payments are done by card, you can set this as your preferred payment method. In this way you do not have to select the payment method after every sale, allowing you to take payments faster. Flexibility has been built in to select a different payment method if needed.
  • In case the normal payment flow doesn’t work, or a customer has forgotten their wallet, you can enable QR payments.
  • If your terminal is broken and you’re waiting to receive a new one, use QR payments or accept payments through Tap to Pay on iPhone.
  • Enable cash as a payment method. Tebi allows you to follow cash movement and keep count of cash and tips.
  • Create customer accounts for regulars or business partners, making it quick and easy to add them to sales, and allowing them to pay after delivery or service.

Terminal display

Enable tipping by contacting support@tebi.com. You can select up to four tipping options in percentage or amount.

You can also personalize the customer-facing display, to showcase your brand and blocking access to Tebi and other apps when a device is within reach of a customer.

Tebi administration

Find out more about how to access your financial data and generate reports: see Tebi administration.

Troubleshooting and support

Congratulations, you’re all set up. If you’re facing any issues along the way, take a look at our troubleshooting articles or contact support@tebi.com

Congratulations! You’re now fully set up with Tebi. Feel free to reach out to us for feedback or questions.