Why is my first payout lower than my Sales revenue?
In case you bought any hardware from Adyen, the gross purchase price will be deducted from your payout.
- Download the Adyen statement from the month you ordered the terminals.
- Login to Adyen Essentials
- Go to Finance > Invoice overview
- Click on the invoice line to view the details
- The invoice will include an overview of the Terminal Sale and Terminal Accessory Sale.
- The total costs are debited from your first Payout(s) after ordering the terminal(s). VAT over
- Go to Finance > Sales to Payouts
- Select the tab Payouts
- Select the applicable dates
- Scroll down to the Details section
- When you expand the details of the batch, you can see the breakdown of the adjustment amounts.
- If applicable, this includes the terminal (accessory) costs.
- If applicable, the total adjustments include chargebacks, deposit corrections, invoice deductions, and balance transfers.
Find out how to match your payouts to your sales.